I think there are couples of issues that made the project
fail.
For example, the communication between the project mangers
and workers was not professional.
They also did not plan everything as it should be. The
project managers get involved in everything and think that he knows better than
the worker which is not right. They have some problems with getting work done
on time and they were not prepared before they start the project, like they
should have all equipments and other things ready before they start.
I agree, communication with the IT environment is key to system development success. Not knowing all of the technical facts involved, or consulting with the IT professionals will have disastrous results.
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